Network

Infrastructure

Network

Infrastructure

Alecto Networks provides comprehensive network infrastructure services designed to ensure robust, secure, and efficient information technology environments. Our offerings include 24/7/365 remote and on-site support to address any network issues promptly and minimize downtime. We deliver advanced engineering services for network design, optimization, and scalability, ensuring your infrastructure meets evolving business needs. Our patching and upgrade services keep your systems up-to-date with the latest security and performance enhancements. Additionally, our Advanced Engineering Center (AEC) services provide continuous monitoring and threat detection to safeguard your network. We also conduct regular security check-ups and provide detailed reporting and documentation for all services, ensuring transparency and informed decision-making for your information technology strategy.

Our Services Include:

Global Support (24/7)

Global around-the-clock assistance to address and resolve technical issues promptly, ensuring continuous support and minimal downtime for your operations.

Advanced Engineering Support

Dedicated Advanced Engineering Center. Fully staffed Tier III and above engineers to manage and resolve infrastructure and security-related inquiries and incidents, delivering efficient and personalized support to enhance user satisfaction and productivity.

Remote Access Support

Our team of trained engineers can remotely diagnose and fix issues on your systems, ensuring quick resolution without the need for on-site visits, thus saving time and reducing operational disruptions.

Patching &
Upgrades

We ensure that your software, and hardware and network are up-to-date with the latest patches and upgrades, enhancing security and performance while mitigating vulnerabilities.

Security & Network Monitoring

Continuous monitoring and in-depth analysis of your complete network and security infrastructure to detect and respond to potential security threats, ensuring they remains secure and compliant.

Security
“Check-Up”

We offer comprehensive security assessments to identify vulnerabilities and provide recommendations for strengthening your cybersecurity posture, ensuring your systems are protected against emerging threats.

On-Site Professional Services

We provide expert technical assistance at your location for complex issues and projects, ensuring hands-on support and seamless implementation of solutions.